Thank you for reading. Here are the editable templates from the book, plus the 5-minute card to keep next to your laptop.
Every key step from the book on one page. Print it, or keep it open before a tricky moment.
Download the files you need, or everything at once as a .zip.
Save a copy before editing. The files open in Word, Excel, Google Docs, Google Sheets, Pages and Numbers.
Adapt them freely for your own team. Please don't resell or republish them.
These templates provide general guidance on communication and management at work. They are not legal or HR advice. Follow your company's policies.